We’d spent years building contact centre solutions for other companies – solving the same problems over and over with tools that never quite fit.
So a few of us decided to stop fixing other people’s platforms and build our own.
We’d spent years building contact centre solutions for other companies – solving the same problems over and over with tools that never quite fit.
So a few of us decided to stop fixing other people’s platforms and build our own.
15
– Sara Lopez, Head of Support
250k+
The Problems Aren’t New. The Solution Is.
Broken handoffs, clunky tabs, agents drowning in tools. Rocket unifies channels into one clean, quiet interface – with less noise and more control.
Recognised Cloud Experience, Built for Amazon Connect
We’ve helped banks, insurers, retailers and healthcare providers move to the cloud. We’re AWS-certified, business-savvy and still pick up the phone ourselves.
No interns in headsets pretending to be support.
Customer Experience
Every channel. One inbox. No panic. Cloud contact centre tech that doesn’t behave like it owns the place.
#AWS
#Cloud
#CX
#Exterior
#Contact-Centers
"We instantly saw that the Omningage team had a depth of knowledge in their field that is rarely seen."
#AI-Integration
Fintech
Every channel. One inbox. No panic. Cloud contact centre tech that doesn’t behave like it owns the place.
"The Omningage Connect solution is intuitive and easy to navigate"
#CX
#AI-Integration
#AWS
#Contact-Centers
#Scaling
#Cloud
Data Analytics
Every channel. One inbox. No panic. Cloud contact centre tech that doesn’t behave like it owns the place.
#AWS
#Insights
#CXM
#Anaytics
#Contact-Centers
"The SVL and Omningage team quickly delivered a bespoke and agile service"
#AI-Integration
A Bit of AI Magic Behind Every Chat
From smart routing to live sentiment tracking – all done quietly behind the scenes, like the good kind of magic.
Rocket delivers the features your contact centre expects, without the IT headaches.
Smart routing, sentiment tracking, agent assist – all the bits your agents assumed were already there. Rocket adds them without making IT cry.
It Plays Nicely With...
It Plays Nicely With...
Seamless integration with HubSpot, Salesforce, Microsoft Teams and more
