Who We Are
We’d spent years building contact centre solutions for other companies – solving the same problems over and over with tools that never quite fit.
So a few of us decided to stop fixing other people’s platforms and build our own.
We knew Amazon Connect had power. It just needed the right front end – one that made sense to real teams, didn’t overload agents, and didn’t need a manual to operate.
Rocket is everything we wished existed when we were on the inside: fast to deploy, easy to use, and built with people in mind (not just process flows).
Not a grand vision. Just a better way of doing the job.
How We Work
We don’t do the hard sell. No jargon, no fluff, no disappearing after onboarding. If you partner with us – as a customer or reseller – you get access to our team, our experience, and ongoing support from people who know the space inside out.
Where We Work
We’re UK-based and globally deployed – with customers using Omningage products in over 20 countries. We keep things simple, scalable and always human.
After years in the thick of contact centres, we stopped waiting for the perfect platform and built the one we wished we had. Rocket strips out the noise, connects the right tools and actually makes agents’ lives easier. It’s practical, scalable and doesn’t need a 40-page training doc.
Meet The Founders Who Still Reply to Emails
Rizwan Akhtar
The Team
Meet the experts behind Rocket CCaaS. Our leadership team brings together decades of experience in contact centre technology, cloud computing, and customer service excellence
