Scales automatically so you’re ready for anything
Spikes in demand overwhelm your contact centre and slow everything down. With Rocket’s scalable AWS-backed platform, you’re always ready.
Smart AI that cuts wait times and lets customers self-serve
Repetitive queries and long queues slow down customer service. Rocket streamlines this process effortlessly.
Smart Routing & AI Assistance
Rapid deployment and flexible pay-as-you-go pricing models
Scales automatically with your business needs on AWS’s secure infrastructure
Backed by Omningage’s commitment to human-led support — no bots, no scripts
Smart Routing & AI Assistance
Rocket’s AI-powered agent assist tools help reduce call times and improve first-contact resolution.
Omnichannel Engagement
Manage all channels in one place, ensuring consistent, personalised customer interactions.
Manage all channels in one place, ensuring consistent, personalised customer interactions.
Intelligent Agent Desktop
Provide agents with comprehensive customer journey insights, sentiment scores, and interaction history.
Provide agents with comprehensive customer journey insights, sentiment scores, and interaction history.
Seamless CRM & AWS Integrations
Rocket integrates effortlessly with Salesforce, HubSpot, Microsoft Teams and more…
Rocket integrates effortlessly with Salesforce, HubSpot, Microsoft Teams and more…
Real-Time Analytics & Dashboards
Supervisors gain instant visibility into team performance, enabling rapid decision-making and coaching.
Supervisors gain instant visibility into team performance, enabling rapid decision-making and coaching.
Continuous Innovation
Rocket evolves with your business through regular updates and new AI-driven features.
Rocket evolves with your business through regular updates and new AI-driven features.
Behind every great technology is a team that actually understands your needs — and won’t baffle you with jargon. At Omningage, our experts blend serious know-how with a dash of dry wit. Meet the people committed to your success.
£69.00
Price PAPM
-
What’s included:
-
• Web Chat Support
• Facebook Messenger
• Whatsapp
• Email -
Feature Highlights:
-
• Intelligent Desktop
• Message Template
• Attachment to Chat Messages
• Customer Feedback Survey (NPS)
£106.00
Price PAPM
-
What’s included:
-
• 2000 - Amazon Connect Minutes
• 1000 - Inbound Telephony
• 1000 - Outbound Telephony
• 5 - DiD Numbers -
Feature Highlights:
-
• Intelligent Agent Desktop
• Agent Performance Dashboard
• Recent Activities Tab
• Customer Feedback Survey (NPS)
£139.00
Price PAPM
-
What’s included:
-
• 4000 - Amazon Connect Minutes
• 2000 - Inbound Telephony
• 2000 - Outbound Telephony
• 5 - DiD Numbers -
Feature Highlights:
-
• Intelligent Agent Desktop
• Agent Performance Dashboard
• Recent Activities Tab
• Customer Feedback Survey (NPS)
£172.00
Price PAPM
-
What’s included:
-
• 6000 - Amazon Connect Minutes
• 3000 - Inbound Telephony
• 3000 - Outbound Telephony
• 5 - DiD Numbers -
Feature Highlights:
-
• Intelligent Agent Desktop
• Agent Performance Dashboard
• Recent Activities Tab
• Customer Feedback Survey (NPS)
Need something more tailored? We’ll price around your setup – not someone else’s.
