HIMSS - Omningage

Omningage helps healthcare organisations modernise patient access, contact centres, and clinical support using Amazon Connect and AI.

Welcome HIMSS Las Vegas Attendees & Partners

Delivered on Amazon Connect, configured by Omningage, and designed for the realities of modern healthcare.

Now that means something.

Routed Properly

Nothing slips through unnoticed.

Clear Priorities

What needs attention is obvious.

Steady Under Load

Performance holds when demand rises.

Healthcare teams face growing demand, tighter regulation and ageing systems. We help modernise patient access and contact centre operations without adding complexity.

Patient Access & Scheduling

Reduce hold times and missed calls. Make it easier for patients to reach the right team without unnecessary transfers.

AI Powered Self Service

Deflect routine demand automatically – freeing staff to focus on complex cases.

Agent AI Assist and AI Coaching

Real-time prompts and guidance that help agents respond quickly and accurately.

Workforce Pressure

Tools that reduce manual effort rather than adding another system to manage.

Legacy Telephony Systems

Move from rigid, ageing infrastructure to flexible cloud-based contact centres.

Compliance & Security

Built on AWS infrastructure with healthcare-grade security and data handling.

Download the Healthcare AI Whitepaper

A practical look at how AI is reshaping patient access and contact centres in regulated healthcare environments.

Designed around the realities of modern healthcare, patient access improves without disrupting clinical workflows. Core systems stay connected, frontline teams stay supported and operations remain secure as demand grows.