Omningage Connect: Upgrading Amazon Connect with Seamless Email Integration
This piece is all about exploring how Omningage Connect isn’t just integrating email; it’s revolutionising how contact centers interact with customers and making the whole customer service game a lot more efficient.
From start-up to standard: How Omningage emerged from the cloud. By Daniel Solomon (MD Omningage)
A Scottish tale….. On May 12th, Ahmad (Omningage CTO) and I took part in a networking event for the cloud technology industry in AWS’s Development Centre in Edinburgh, Scotland. It was jointly hosted by SVL Telecommunications (SVL), the UK’s longest serving contact centre partner, and Amazon Web Services (AWS). We were excited to share the […]
