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This piece is all about exploring how Omningage Connect isn’t just integrating email; it’s revolutionising how contact centers interact with customers and making the whole
We are happy to announce the release of Omningage version 2.8.0, packed with powerful features that will revolutionize the way you manage your customer interactions
Omningage is proud to announce the launch of Omningage IQ Dashboards v2, an upgraded version of our highly popular Dashboard product (think Wallboards). Building
The “Last mile” Problem The “last mile” problem refers to the “last mile” in a telephone signal’s journey to the subscriber. This is the most
Contact centres play a pivotal role in driving customer satisfaction and revenue growth. However, not all agents are “Customer Service” many sit in Sales, Collections,
First Contact Dialect Communications (Dialect) are a niche BPO who provides contact centre services for Fintech’s and Financial service providers across the UK, Europe and
OMNINGAGE is cloud based Contact Centre platform powered by Amazon Connect and AWS.
OMNINGAGE Connect is a next generation cloud based user desktop built for Amazon Connect which offers effortless user experience, promotes agent engagement and boosts staff productivity.
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