Delivering Great Customer Experiences Together

With a wealth of experience in contact centers, our business consultants and team of AWS-trained developers work with you to design, build and deploy your contact center solution with Amazon Connect. 

Consult & Design

We recognize that each business is different. We lead with a consultation to understand your businesses’ pain points to develop the perfect OMNINGAGE solution, whether you’re starting from scratch or needing a seamless platform that works with existing systems.

 

If you’re already an Amazon Connect customer, benefit from a super-quick deployment, complete in hours. If you’re not already using Amazon Connect, we can help you through this process too.

Build & Deploy

Next, we integrate the OMNINGAGE Connect platform with your Amazon Connect account. Our secure cloud service allows for rapid deployment and at this stage we integrate with your CRM and AWS services to create your completely connected platform.

Maintain & Optimize

As the most innovative customer engagement platform in the world, we release monthly updates based on our customer’s needs, new technologies and software. Inspired by solving customer contact centre issues, we focus on optimising OMNINGAGE Connect for the best experience for agents, supervisors and customers.

Support

Choose the best support package for your needs with 24/7 standard support included for all OMNINGAGE Connect customers. With additional support packages, no long term commitment is required.

Transform your customer experience with AWS connect

Custom AWS Development

Looking for a custom contact centre solution? Our AWS trained developers can build your perfect platform.

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Free Consultancy and Advice

Flexible Pricing

No Commitment or Contract Lock-in

Our Integrations

Provide the best customer experience through Amazon Connect with a personalised, insightful and consistent omni channel platform. We integrate Amazon Contact Centre with a number of AWS services for a flexible and effective contact centre solution.

AWS Connect
Amazon RDS
Amazon CloudWatch
Amazon Cloud Watch
AWS Connect
Amazon Polly
Amazon Web Services Connect
Amazon Transcribe
Amazon Web Services Connect
Amazon DynamoDB
Amazon Web Services Connect
Amazon API Gateway
contact centre services
Amazon Forecast
contact centre services
Amazon Lex
Amazon Glue
Amazon Glue
Amazon Pinpoint
Amazon pinpoint
Amazon Kinesis Data Streams
Amazon Kinesis Data Streams
Amazon Cognito
Amazon Cognito
Amazon Comprehend
Amazon Comprehend
Alexa For Business
Alexa for Business
Amazon Simple Email Service
Amazon Simple Email Service
Amazon Lambda
Amazon Lambda

Get Started With a Free Trial

We’re confident you’ll like OMNINGAGE Connect – but don’t just take our word for it. Trial it for free for 14 days.

Our team will help you set up and configure Amazon Connect so that you have everything you need to get going with your 14-day trial.

Speak to An Expert

Our experts are on hand to answer your questions and will help you find the perfect solution for your contact centre pain points.

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Start Your Free Trial

We’re confident you’ll like OMNINGAGE Connect – but don’t just take our word for it. Trial it for free for 14 days.

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See OMNINGAGE Connect in Action

Book a demo with one of our experts to explore all the features available in OMNINGAGE Connect.

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