With a wealth of experience in contact centers, our business consultants and team of AWS-trained developers work with you to design, build and deploy your contact center solution with Amazon Connect.
We recognize that each business is different. We lead with a consultation to understand your businesses’ pain points to develop the perfect OMNINGAGE solution, whether you’re starting from scratch or needing a seamless platform that works with existing systems.
If you’re already an Amazon Connect customer, benefit from a super-quick deployment, complete in hours. If you’re not already using Amazon Connect, we can help you through this process too.
Next, we integrate the OMNINGAGE Connect platform with your Amazon Connect account. Our secure cloud service allows for rapid deployment and at this stage we integrate with your CRM and AWS services to create your completely connected platform.
As the most innovative customer engagement platform in the world, we release monthly updates based on our customer’s needs, new technologies and software. Inspired by solving customer contact centre issues, we focus on optimising OMNINGAGE Connect for the best experience for agents, supervisors and customers.
Choose the best support package for your needs with 24/7 standard support included for all OMNINGAGE Connect customers. With additional support packages, no long term commitment is required.
Transform your customer experience with AWS connect
Looking for a custom contact centre solution? Our AWS trained developers can build your perfect platform.
Provide the best customer experience through Amazon Connect with a personalised, insightful and consistent omni channel platform. We integrate Amazon Contact Centre with a number of AWS services for a flexible and effective contact centre solution.
We’re confident you’ll like OMNINGAGE Connect – but don’t just take our word for it. Trial it for free for 14 days.
Our team will help you set up and configure Amazon Connect so that you have everything you need to get going with your 14-day trial.
OMNINGAGE is cloud based Contact Centre platform powered by Amazon Connect and AWS.
OMNINGAGE Connect is a next generation cloud based user desktop built for Amazon Connect which offers effortless user experience, promotes agent engagement and boosts staff productivity.
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Our experts are on hand to answer your questions and will help you find the perfect solution for your contact centre pain points.
We’re confident you’ll like OMNINGAGE Connect – but don’t just take our word for it. Trial it for free for 14 days.
Book a demo with one of our experts to explore all the features available in OMNINGAGE Connect.
We are committed to serve our customer and partners and return all quotes the same day.
We are committed to serve our customer and partners and return all quotes the same day.
