Interested But Not Sure Where To Start?

A User Interface for every type of Agent with Omningage’s Desktop Designer Tool

Contact centres play a pivotal role in driving customer satisfaction and revenue growth. However, not all agents are “Customer Service” many sit in Sales, Collections, HR or Helpdesk roles. All require different metrics so, to meet the diverse needs of contact centre users, Omningage has introduced its shiny new ‘Desktop Designer’ tool.   The solution […]

Cloud Native: Meeting the need for speed

Cloud Native - Need for Speed

The need for speed It’s hard to deny that the pace of change has quickened dramatically. COVID 19 has had an impact on the businesses which we could not have imagined only a few months ago. Many companies were considering moving their businesses delivery from face to face to online. These “digital transformation” projects had […]

Speeding up the Mona Lisa with Amazon Connect

Speeding up the Mona Lisa with Amazon Connect-OMNINGAGE Connect - Happier Staff Better CX

Every second counts – especially on cloud contact centres The cost of a call is directly related to how long agents spend handling it. For cloud based contact centres such as Amazon Connect, every second counts and every second is charged for. Average Handling Time (AHT) is the KPI that contact centre managers watch constantly. […]

Start Your Free Trial

We’re confident you’ll like OMNINGAGE Connect – but don’t just take our word for it. Trial it for free for 14 days.

What is 8+2?

See OMNINGAGE Connect in Action

Book a demo with one of our experts to explore all the features available in OMNINGAGE Connect.

What is 8+2?

OMNINGAGE

Contact Us

What is 7 * 4?

OMNINGAGE

Free Trial Form

We are committed to serve our customer and partners and return all quotes the same day.

What is 8+2?

AWS Connect

Partnership Form

What is 5+4?

AWS Connect

Get a Quote

We are committed to serve our customer and partners and return all quotes the same day.

What is 9+3?

Supervisor Connect Full Features

Agent Connect Full Features

Agent Connect Full Features